Contact
We’re Always Happy to Hear From You
At PawNova Home™, we value every question, message, and piece of feedback from our customers.
Whether you need help with an existing order, have questions about our products, or simply want to learn more about our pet essentials, our customer support team is here to assist you.
We are committed to providing friendly, reliable service and will do our best to respond as quickly as possible during our support hours.
Get In Touch
Phone / Text
📞 +1 (406) 660-6866
Mailing Address
PawNova Home™
Operated by:
Hong Kong Daqian Pet Supplies Trading Limited
📍 Room 605, 6/F, Fa Yuen Commercial Building
75-77 Fa Yuen Street
Mongkok, Kowloon
Hong Kong
Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (PST)
Need Help With An Order?
If your message is related to a recent purchase, please include your order number and any relevant details.
This helps our team locate your order faster and provide you with the right assistance.
Thank you for choosing PawNova Home™.
We appreciate your trust and look forward to helping you create a happier, more comfortable experience for your pets.